Support Center

What if Transcend displays a solid red or green screen when not connected to the computer?

Last Updated: May 30, 2012 05:01PM PDT
Simply turn off/on Transcend.

If Transcend still displays a solid red or green screen, please contact Zeal Optics directly as they are responsible for distributing and taking care of warranty services for Transcend. 

Visit their website for contact and warranties information. 

Contact Support

  • Share Your Ideas!
  • Email Us
  • Call Customer Support
    1 888-944-3848

    Support Hours
    7 days a week, 6:00am to 5:30pm PST

    Holiday Closures 2017
    Jan 1 – New Year Day
    May 29 – Memorial Day
    Jul 4 – Independence Day
    Sep 4 – Labor Day
    Nov 23 – Thanksgiving
    Dec 24 – Christmas Eve
    Dec 25 – Christmas Day

    Recon Headquarters

    450 SW Marine Dr
    Vancouver, BC
    V5X 4V2
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found