Support Center

What if Transcend displays a solid red or green screen when not connected to the computer?

Last Updated: May 30, 2012 05:01PM PDT
Simply turn off/on Transcend.

If Transcend still displays a solid red or green screen, please contact Zeal Optics directly as they are responsible for distributing and taking care of warranty services for Transcend. 

Visit their website for contact and warranties information. 
http://assets0.desk.com/
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