Support Center

Return & Refund

Last Updated: May 08, 2015 04:22PM PDT
Recon Instruments Online Shop Purchases

Products in their original condition purchased from Recon Instruments Online Shop may be returned for a refund for up to 30 days from the shipment date.
 
Items damaged due to reasons not covered under warranty will not be accepted back for refund under the 30 Day Money Back Guarantee. Shipping fees are also non-refundable.
 
Products returned to Recon Instruments require a Return Merchandise Authorization (RMA) number which can be obtained by e-mailing Recon Customer Support. Shipping fees for returns are under customer's responsibility.
 
Any products that do not have an RMA number will be refused and returned back to the original sender.
 
Once your return is received and inspected (within 72 hours of receipt), we will process your refund and automatically apply a credit to your credit card or original method of payment within 7 days.
 
Retail Store Purchases
 
Items purchased at retail or online stores other than Recon Instruments must be returned where you purchased them. Return policies may vary. Restocking fees may apply. Contact the dealer directly for return policy information.

Zeal Returns

The Zeal Transcend and Zeal Z3 follows the Zeal Optics return policy.  Please visit the Zeal Optics Website for their full return policy.

Oakley Return

The Oakley Airwave follows the Oakley return/warranty policy. Please visit the Oakley Website for their full terms and conditions.

Smith Return

The Smith Recon I/O follows the Smith Optics return/warranty policy. Please visit the Smith Optics Website for their full terms and conditions.

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