Support Center

Shipping & Delivery

Last Updated: Apr 06, 2017 01:37PM PDT
We currently ship to the following countries:
  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Czech Republic
  • Denmark
  • France
  • Finland
  • Germany
  • Greece
  • Hungary
  • Ireland, Republic of
  • Italy
  • Luxembourg
  • Latvia
  • Lithuania
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Sweden
  • Switzerland
  • Slovenia
  • Spain
  • United Kingdom
  • United States
 

Transit time

For domestic shipments:

Ground: approximately 2- 4 business days (please allow additional time for APO/FPO addresses).

For international shipments:

Standard: 4-10 business days (please allow additional time for APO/FPO addresses).
 

Delivery procedure

Because most of our shipments contain valuable items, our carriers are required to obtain a signature upon delivery. If you don't expect to be available to sign for your shipment, consider shipping the item to an address where someone you trust can sign for it. We cannot change an order's shipping address after that order has been prepared for shipment.
 

PO box addresses

We do not ship to PO boxes. Please provide a street address to which the shipment can be delivered.
 

Problems with delivery

If you encounter any problems with the delivery of your shipment, please e-mail us. Make sure to include your order number, contact details, and shipment tracking number in your message. A customer-service representative will be in touch.

Contact Support

  • Share Your Ideas!
  • Email Us
  • Call Customer Support
    1 888-944-3848

    Support Hours
    7 days a week, 6:00am to 5:30pm PST

    Holiday Closures 2017
    Jan 1 – New Year Day
    May 29 – Memorial Day
    Jul 4 – Independence Day
    Sep 4 – Labor Day
    Nov 23 – Thanksgiving
    Dec 24 – Christmas Eve
    Dec 25 – Christmas Day

    Recon Headquarters

    100 - 1050 Homer St
    Vancouver, BC
    V6B 2W9

support@reconinstruments.com
http://assets2.desk.com/
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