Support Center

Online Store

  • Order & Payment

    You can purchase Recon Jet, Recon Snow2, and accessories for both devices through our online store. Note: we ...

    May 19, 2015 04:11PM PDT
  • Shipping & Delivery

    We currently ship to the following countries: Austria Belgium Bulgaria Canada Czech Republic Denm...

    Apr 06, 2017 01:37PM PDT
  • Return & Refund

    Recon Instruments Online Shop Purchases Products in their original condition purchased from Recon Instruments...

    May 08, 2015 04:22PM PDT
  • Warranty

    Warranty Returns In the event Recon Instruments determines that your product has a manufacturing defect ...

    Jun 09, 2014 11:49AM PDT
  • Terms & Conditions

    Recon's Terms & Conditions have been moved to the following location:

    Apr 21, 2015 03:42PM PDT
  • Privacy Policy

    Recon's Privacy Policy has been moved to the following location:

    Apr 16, 2015 10:01AM PDT

Contact Support

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    1 888-944-3848

    Support Hours
    7 days a week, 6:00am to 5:30pm PST

    Holiday Closures 2017
    Jan 1 – New Year Day
    May 29 – Memorial Day
    Jul 4 – Independence Day
    Sep 4 – Labor Day
    Nov 23 – Thanksgiving
    Dec 24 – Christmas Eve
    Dec 25 – Christmas Day

    Recon Headquarters

    450 SW Marine Dr
    Vancouver, BC
    V5X 4V2
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